• 1 star ratingThe bar is the first stop for many dining guests. The staff at this bar is the most un-pleasant and un-gracious that I have ever encountered. My hope is that the dining area is staffed with happier people who WANT to work in the service industry.

    Cindy C. Avatar
    Cindy C.

    1 star ratingDecided to start our date night off with a nice dinner at Playt's. A few years ago I had dined at the original restaurant Pican in downtown Oakland. Well let's just say we ended up walking out.  The hostess was nice, we arrived late for our 4:30pm reservation due to parking. She gave us a courtesy call to confirm. As we walked in,we were seated immediately, and the bus boy deliveredfreshwater and advised that our waiter would be with us shortly. While we waited, we looked over the menu.I was going with the shrimp and grits and for the mister catfish and grits. The waitress finally makes her way over to our table to take the order. We could not decide on drinks, so we started to give our food order. The waitress immediately cuts me off and says that they are out of the shrimp and grits. I was in utter shock as the restaurant just opened 30 mins ago at 4pm. Like how can you be out?! So we ask for 5 more mins. Then the mister is like well are they out of grits as I can't order my meal either.So we talk it through and continue to look for alternatives. Then we flag down the hostess to confirm what ingredients are they actually out of. She is like well we are out of prawns and I was like oh then I said dang I can not even order the Cajun prawns either. Then she was like, no I think he is out of the sauce for the grits, let me go check. Then she never comes back and the waitress walks back over. I told her that we wanted to clarify and the hostess was double-checking for us. She goes that's me and we are out. I told her we will dine here another time as I had my heart set on the shrimps and grits. We get up and walk out. As we are walking out the door. She runs towards us and is like he has it ready now.  Think not, we are done and won't come here.

    DLyn F. Avatar
    DLyn F.

    2 star ratingI had tried this new restaurant for Easter Brunch last year and thought the food was decent but the atmosphere too much like a loud bar so I wanted to give it another try. I'm sorry to report nothing's changed.From the moment I opened the door, I knew this night would be challenging. The music playing was better suited for a Night Club and the volume set at a decibel level that would result in hearing loss if exposed to for any length of time.We were shown to our table by a hostess who never smiled or made us feel welcomed. After about 2 minutes of trying to hear my dinner companion sitting across the table from me, I went back to the hostess and requested the music in the bar be turned down. She explained the volume couldn't really go any lower which wasn't the response I was expecting. I went back to my table and within 10 minutes, the volume was lower and more tolerable. Our server was prompt and took our order (again, no smile).  We began by ordering our drinks and requested our dinner not be fired until we had almost finished our cocktails. She acknowledged our request. Unfortunately, it took 30 minutes to get our cocktails. I had been observing the bartender ten minutes after we ordered, she wasn't particularly busy so I expected our drinks soon. As the clock ticked, I spotted what appeared to half our order sitting at the end of the bar. It remained there until I asked another server (our's was busy with other tables) if he could check on our drink order. Only then did I see the bartender start the other half of our order. When the drinks arrived, my drink was room temperature since it had been sitting for over 20 minutes. We enjoyed our cocktails and expected our dinner to arrive shortly after our glasses were empty. That didn't happen. So, we waited.When our meal finally arrived, my shrimp and grits were warm, runny and lacking real flavor. The fried chicken was also lacking flavor but the accompanying braised greens and Mac-n-cheese were good. The pork chop was delicious and my dining companion ate every bit if it.  Half way through the meal, we requested an order of cornbread which arrive 20 minutes lafter we had finished eating. I sent it back.We ordered Beignets for dessert and they were good. Overall, the evening wasn't the best. I don't think I'll be back since there are several restaurants in Hayward where I can eat good food, served by people who appear to like their job and an atmosphere where I can have a conversation without shouting. Sorry Playt, you had your chance twice.

    Teresa T. Avatar
    Teresa T.
  • 4 star ratingGreat Southern inspired food.  Great atmosphere too.  Really like the food choices and available options for plant-based eaters.

    Michael L. Avatar
    Michael L.

    4 star ratingFried chicken, greens, mac & cheese were excellent! Great bar & strong drinks. Loved the flower in my friends drink. Only thing that felt off was the night club vibes of the venue don't fit the cozy cuisine.

    GINA A. Avatar
    GINA A.

    4 star ratingMy colleagues made a reservation here to celebrate our office holiday gift exchange. Located in downtown Hayward- pretty easy to find (if your coming from Jackson St. make sure you time your lane switching correctly or you might miss your chance to turn onto B st) and surprisingly plenty of parking in the back. Playt has the aesthetics you want for a date night. Intimate lighting, nice music, and of course the food. The restaurant isn't huge but it feels roomy. Our party of 13 took up one side of the room and with other guests it still felt kinda empty which I think is great. No one likes to be elbow to elbow. With all the space it made it perfect to host our office dinner. They gave us a set menu selection where we were served family style; set appetizers and each person was able to select a main course from 4 options they provided. I'm not sure if this is standard but it was definitely VERY convenient. If you are a business in the area and considering a team thing, Playt made it easy!Food: we started with cornbread and fried green tomatoes. Cornbread accompanied with honey butter was great, not too crumby or dry. The fried green tomatoes were fried perfectly, not soggy at all and well battered all around. They were spicy though! For my entree I had overstuffed portobello mushrooms. These were presented beautifully and the garnishments were very tasty :). My colleagues ordered the fried chicken and mac and cheese which were HUGE. Way to heavy for me but they said it was good, a little salty so if you are sensitive to that keep it in mind. Drinks: They have a wide variety of drinks to choose from. Beers, mixed drinks, non alcoholic you name it. The people in our party that ordered cocktails were very pleased. Smelled amazing! Service: no complaints here! servers and bussers were friendly and professional. There weren't many but then again not very busy on a Thursday at opening. Chef good, bartender good! Some things to consider: -check the hours and make reservations just in case. It's not a pop in kind of place although I'm sure you could but don't get disappointed if you gotta wait. -As mentioned above, aesthetics are fancy so if you have kiddos dining too you might want to reconsider OR make sure they don't fidget much. -This area in the evening CAN be kinda sketch. The lot is a bit dark in the back. Be aware of your surroundings. Do not leave valuables in your car.

    Abi U. Avatar
    Abi U.