Reviews

  • 2 star ratingI had tried this new restaurant for Easter Brunch last year and thought the food was decent but the atmosphere too much like a loud bar so I wanted to give it another try. I'm sorry to report nothing's changed.From the moment I opened the door, I knew this night would be challenging. The music playing was better suited for a Night Club and the volume set at a decibel level that would result in hearing loss if exposed to for any length of time.We were shown to our table by a hostess who never smiled or made us feel welcomed. After about 2 minutes of trying to hear my dinner companion sitting across the table from me, I went back to the hostess and requested the music in the bar be turned down. She explained the volume couldn't really go any lower which wasn't the response I was expecting. I went back to my table and within 10 minutes, the volume was lower and more tolerable. Our server was prompt and took our order (again, no smile).  We began by ordering our drinks and requested our dinner not be fired until we had almost finished our cocktails. She acknowledged our request. Unfortunately, it took 30 minutes to get our cocktails. I had been observing the bartender ten minutes after we ordered, she wasn't particularly busy so I expected our drinks soon. As the clock ticked, I spotted what appeared to half our order sitting at the end of the bar. It remained there until I asked another server (our's was busy with other tables) if he could check on our drink order. Only then did I see the bartender start the other half of our order. When the drinks arrived, my drink was room temperature since it had been sitting for over 20 minutes. We enjoyed our cocktails and expected our dinner to arrive shortly after our glasses were empty. That didn't happen. So, we waited.When our meal finally arrived, my shrimp and grits were warm, runny and lacking real flavor. The fried chicken was also lacking flavor but the accompanying braised greens and Mac-n-cheese were good. The pork chop was delicious and my dining companion ate every bit if it.  Half way through the meal, we requested an order of cornbread which arrive 20 minutes lafter we had finished eating. I sent it back.We ordered Beignets for dessert and they were good. Overall, the evening wasn't the best. I don't think I'll be back since there are several restaurants in Hayward where I can eat good food, served by people who appear to like their job and an atmosphere where I can have a conversation without shouting. Sorry Playt, you had your chance twice.

    Teresa T. Avatar
    Teresa T.
    1/18/2020

    4 star ratingSo this adorable place is a busy Hayward hotspot in the heart of downtown.Location:  Easy to find, lots of free parking in the back, garage is nearby as well and lots of cute shops & movie theater just all around.  Service:  Friendly service upon entrance and the servers, busters & wait staff are all nice enough.  However, this is NOT the place to go IF you're in a RUSH to go somewhere or pressed for time.  Like in the south - they kinda take their time.  It's not personal.  It just is.  And this is to order, for your drinks, for food and for check.  But, if you are in good company - no worries!  Ambiance: love the open & airy feel of this place!  It's modern without being pretentious.  And patrons are not crowded on top of one another.  It can  get a little loud when crowded, but that may have just been us! Lol! Food:  Bottom line - it's worth the wait!  Every dish we ordered (family style cuz really I wanted everything on the menu!) was pretty delicious and did not disappoint.  Catfish & Broccolini, smoked Gouda Mac & fried chicken & grits were amongst my faves!  And let me not forget - the incredibly delightful beignets!  Absolutely heavenly!  I will absolutely be back!  I tried to go back the next day for lunch but hence, there was a wait and I was in a rush to pick up my child from an event and had to be on time!  If you haven't tried it - give it a shot!!

    Marella M. Avatar
    Marella M.
    1/16/2020

    1 star ratingBeyond disappointed.  After 2 hours, we cant rate the food. we arrived before they opened since we didnt have reservations, we planned to eat at the bar.  the chef said he would not serve food at the bar, the staff said they would serve us since we were there early.  After 2 hours, no eye contact and onstantly  being asked to wait, we finished our drink and ledt with no food served.  Get it together Playt!!!!!!

    Veronica M. Avatar
    Veronica M.
    2/14/2020
  • 1 star ratingThe bar is the first stop for many dining guests. The staff at this bar is the most un-pleasant and un-gracious that I have ever encountered. My hope is that the dining area is staffed with happier people who WANT to work in the service industry.

    Cindy C. Avatar
    Cindy C.
    11/24/2019

    3 star ratingFirst time here. When we walked in we were greeted immediately and seated. Nice decor, well stocked bar area.Our waiter was friendly and attentive. We ordered appetizers, fried catfish and fried shrimp, seasonal cornbread and gumbo pozole.Food is very tasty, very well seasoned. The dipping sauce for the catfish and shrimp was good,and paired very well with both.I would definitely consider coming back and trying other items on the menu.

    Ultima M. Avatar
    Ultima M.
    1/20/2020

    1 star rating***DINERS BEWARE****I wish I read the reviews before we sat down, only an hour ago a customer posted regarding fraudulent business practices. Disappointing as we frequent downtown hayward.We were served by Nicole,  service was mediocre at best. We ordered a peach side car, when 2 came we shrugged it off and let it slide... to later be charge for a "premium" upgrade. Stating she thought she heard Hennessy Peach Side Car... I Have never ordered a Hennessy in my life.I understand it may have been a slow night, however to sneak in add ons is an unethical business practice. No wonder you are dead on a weekend & have horrible reviews. Unfortunately, I believe Nicole may be a main contributor to your lack of clientele.

    Teena Marie T. Avatar
    Teena Marie T.
    2/23/2020